123 Mobilité Clinics, physiotherapy and rehabilitation

A step forward in the digitization process of 123Mobilité with flowww.

According to Óscar, the day they had more than one branch, they began to see "the need to be able to control their business with the support of technology". Their goal was to have fast, secure information so that they could make the right decisions for their business growth.

So it was in 2020, coinciding with the opening of their new branch in Guadalajara, that they discovered flowww and decided to take the plunge. They soon realized that flowww would change the way they operate their business,  offering them “security, veracity and speed in obtaining information to make the right decisions, instantly.”

At the operational level, Odriozola tells us that the reception staff, doctors and administration have adapted perfectly to flowww and are happy with how simple and safe this administrative platform is. In addition, they also get an immediate view of the financial situation of each branch, from cash registers and cash flow. He also points out that it helps them "forecast occupation levels and business volume, thanks to an excellent reservation system, which shows changes and operations at each branch".

On the other hand, at the strategic level, working with a technological partner such as flowww helps them make decisions more safely and reliably, and quicker.This is because the system lets them "consult the right reports at the right moment, make analyses, and forecast the likely behavior of each operational field".

What other tools are vital for your daily work?

Above all, he highlights the role of customized reports and reports. In this regard, Óscar notes that, as CEO, flowww gives him everything he needs to run the business well and to take decisions that will make it grow.

His favorite tools are "the opening and closing reports, because they help me plan for and see how the next few days will unfold" and the profitability report, where he can "see how the business is behaving in real time and carry out detailed monitoring of those data that most contribute to the company and drive its success".