Terms of service and General Conditions

We welcome you to Integra Digital, S.L. (hereinafter flowww) and invite you to access our website so that you can start working with our Computer Application that will make the organization and management of your business easier, and will allow you to make the most of your most valuable asset, your time. Integra Digital, S.L, is a software as a service (SaaS) provider company that develops and markets the flowww platform.

Flowww is a comprehensive cloud-based business management solution (ERP), which offers its customers internet access to its functionalities through a subscription model. Integra Digital, S.L, retains the intellectual property and all exploitation rights of flowww, and has the technological infrastructure, human resources, and experience necessary to provide, maintain, and update the platform, as well as to offer support and assistance services to its users.

If you have reached this section, it is because you are interested in being a user of our flowww computer application, in the proposed modalities. Its use is subject to your acceptance of these Terms and Conditions of Service, Cookie Policy, and Privacy Policy. These general terms and conditions regulate the transfer of the license to use the application, as well as the data hosting service and the maintenance of the application.

DEFINITIONS

Application: Sequence of instructions destined for interpretation, use, and execution by a computer system whose assignment of use constitutes the object of this contract. Even if there are several, the contract may refer to them in the singular, and their backup copy will be named as such. The application or "the Application" refers to the SaaS flowww application mentioned in the Recitals.
Integra Digital: Refers to the Spanish company or any of its subsidiaries residing in other countries.
Common system base: It is the application without special functionality modifications requested by the Client.
SaaS (Software as a Service): Model of provision of computer applications remotely and completely online. The user only acquires the right of use for a certain time, and in no case acquires ownership of the license of use.
TLS 1.2 "Transport Layer Security": Encryption protocol that guarantees the confidentiality and security of communications over the Internet.
AJAX: Acronym for “Asynchronous JavaScript And XML”, it is a web development technique for creating interactive applications. These are executed on THE CLIENT, that is, in the user's browser, and maintain asynchronous communication with the server in the background. In this way, it is possible to make changes to the same page without having to reload it.
JAVASCRIPT: Interpreted language, that is, it does not require compilation, used mainly in web pages.
MYSQL Database: Multi-user database management system with more than six million installations.
Cookies: It is a fragment of information that is stored on the user's hard drive and is obtained through their web browser, at the request of the server where the page or application is hosted. This information can later be recovered by the server to facilitate the user's new visit. It can also be used to keep track of user access, offer personalization in the display of content, as well as obtain user browsing habits.
Custom operations: Client requests for any expansion of functions carried out on the common base of the system.
Owner: Refers to Integra Digital, which holds all Intellectual Property rights of the software.
User: Natural person authorized by the client to access and make use of the flowww application through the use of an access key.
Establishment: Corresponds to the physical space of the Client, where the Client carries out its commercial activity. The same client can have several establishments, and must have a software license for each of them, regardless of the licenses that each client must acquire for the users of each establishment.
Partner: External professional proposed by Integra Digital with whom the client may contract the development of custom operations.
Add–on: Additional program or module that expands the capabilities of the application, increasing or complementing its functionalities.
Your account information: Corresponds to the personal and business data, valid email address, and password that the Client provides to Integra Digital in order to register in our system.
Data Processing Agreement: It is a contract between a company and a third party to ensure that users' personal data is stored securely and used in compliance with specific data protection regulations.
Data Controller: The person who determines the purposes and means related to the processing of personal data. In this contract, the Client will act as the controller for their clients' data.
Data Processor: The person who provides a service to the controller and, consequently, performs data processing for the provision of the service. In this document, Integra Digital will act as the processor of its clients' data.

WHAT ARE THE TERMS OF SERVICE?

The Terms of Service constitute a contract between two parties, You and Integra Digital, S.L. These include the provisions set forth in this document, in the Cookie Policy and in the Privacy Policy. By using this service offered by our application called flowww, You acknowledge and accept the provisions of these general Terms and Conditions of service, Cookie Policy, and Privacy Policy, including, with the legal limitations of your country of residence, the use and treatment of your account information, in accordance with our Privacy Policy.

In addition, to start working with our application, you must accept our Data Processing Agreement, to establish the relationship between the parties regarding the processing of personal data. If you do not accept these Terms and Conditions, you will not have the right to access or use our service. If you register in flowww as a user, you know and accept the Terms and Conditions of Service, the Privacy Policy, and agree to be one of the parties to the binding contract.

The company providing the service is INTEGRA DIGITAL, S.L., with V.A.T. number B97243299, and located at Calle Loreto number 2, CP 46071 Gandia, Valencia (Spain).
If You are a resident in Mexico, the address is located at Avenida Ejército Nacional Mexicano, number 453, Chapultepec Morales.
If You are a resident in Brazil, the address is located at Avda. Ibirapuera, 2120 – Conj. 134. CEP 04.028-001-Inidanapolis. São Paulo, Brazil. CNPJ 19.876.605/0001-79.
If you are a resident in a country other than those mentioned, you should contact the address located in Spain.

WHAT IS THE flowww SERVICE?
The company INTEGRA DIGITAL, within the framework of its business activity, has developed the computer application called flowww, of which it is the owner and holder of all authorship and exploitation rights, which has been created and developed by our own staff. The computer application that we offer you can be used for the management of your centers, and with this tool you will be able to make your business and your time more and better profitable, enabling instantaneous control of your management.

The Spanish company INTEGRA DIGITAL S.L, within the framework of its business activity, has developed the computer application called flowww, of which it is the owner and holder of all authorship and exploitation rights, which has been created and developed by our own staff. The computer application we offer you can be used for the management of aesthetics centers, and with this tool you will be able to make your business and your time more and better profitable, enabling instantaneous control of your management.

WILL THESE TERMS OF SERVICE EVER CHANGE?
By accepting the Terms and Conditions, the application is made available to the Client in perfect condition for use as a finished product. However, Integra Digital reserves the possibility of making improvements to it; improvements will be for a better service and for the benefit of the Client, reserving the right to modify the conditions established here, with prior communication to the client.

WHAT DO I HAVE TO DO TO USE flowww?
To access our application, you must register by creating an account in the service through this same page, and you must expressly accept these Terms of Service and General Conditions, as well as the Privacy Policy. In addition, you must accept our “Data Processing Agreement” so that we can act as processors of your data.

You will create an account by providing us with your personal and business data, a valid email address, and setting a password. We refer to this as “Your Account Information”; in your process of contracting a license, you will indicate the type of subscription in which you decide to register. To carry out the subscription, you must expressly accept the General Conditions and the Privacy Policy.

You are responsible for maintaining the accuracy, integrity, and confidentiality of your account information, and will be responsible for the truthfulness of the information provided, for access to it, and for the custody of the access keys. We will not be responsible for any loss or damage that occurs due to your lack of diligence in providing us with accurate information, keeping your account information safe, and access keys controlled. If you discover any unauthorized use of your account information or suspect that someone may have had access, you must change the password and immediately notify our Customer Service team to verify its security.

By registering on our platform, You must indicate that you have read and accept the Terms and Conditions of the service, and our Privacy Policy; in this way, you will acquire the right to use the contracted license, with the conditions set out here and which You accept.

WHAT ARE THE DIFFERENCES BETWEEN THE OFFERED EDITIONS OF THE SERVICE?

On our website You have the plans in which you can register, and the comparison of functionalities and services between them. The existing limits regarding the number of clients and/or establishments are also described. This way You will only pay for the services you use and need. You should keep in mind that your use is limited to the stated conditions.

PRICE AND PAYMENT METHOD OF THE CONTRACTED LICENSE
The total price of the services relating to the license of use, hosting of the application, technical assistance, and maintenance will be that stipulated in the chosen subscription. By accessing the following link, you can consult the prices of the different subscriptions offered.

Payment will be made by charging the credit card designated by the Client in the license contracting process. The owner may annually adjust the agreed price to changes in market prices.

In case the receipt charged to the account is returned, once fifteen days have passed, it will be understood that it is no longer of your interest to maintain the service and your system will be temporarily suspended. Your data will be kept for three months after suspension. During this period, you can reactivate the service by paying the overdue invoice; if you do not make the payment within that period, your system will be permanently unsubscribed and all data will be deleted. However, Integra Digital may keep a copy, with the data duly blocked, as long as responsibilities may arise from the execution of the provision.

CAN I SHARE MY ACCOUNT WITH SOMEONE ELSE?
Accounts created within your flowww system cannot be shared with third parties. The Client cannot assign to persons other than those authorized, transmit, or provide to a third party the rights acquired through this license, whether for consideration or free of charge, through action or omission, and can only be used by those users who belong to the Client's organization and for the contracted purpose. Integra Digital will have no responsibility for the actions carried out by the people who have access to the account.

The Client undertakes to keep the username and password for access as administrator to the system with maximum diligence and to keep them secret during the duration of this contract to avoid their fraudulent or unauthorized use, as well as the keys of the authorized users.

The Owner will not provide access to third parties who are not expressly authorized by the Client, even in cases of liquidation, spin-off, sale, or merger of the contracting company.

ONCE I HAVE AN ACCOUNT, WHAT ARE MY RIGHTS IN THE CONTRACTED SERVICE?
Once these Terms and Conditions, Privacy Policy, and the subscription contract have been accepted, you will have the right of access to the flowww computer application for your business, and to the customer service according to your needs.

Checking the boxes corresponding to the General Terms and Conditions and the Privacy Policy is equivalent to the digital signature of the document of acceptance of our policies. You can download a duly signed copy at the following link.

The client retains ownership rights regarding the content of their account, and must expressly accept the Data Processing Agreement to authorize Integra Digital as the processor so that their data can be processed, accessible, and usable in the service. In case of cancellation of the service, this data will be deleted three months after it becomes effective.

RIGHT TO MODIFY THE SERVICE

The application is made available to the Client in perfect condition for use as a finished product. However, Integra Digital reserves the possibility of making improvements to it; these will be for a better service and for the benefit of the Client.

Improvements made by the owner of the application, which affect the functionality of the system, will always be introduced for the benefit of all the owner's clients.

TECHNICAL ASSISTANCE AND MAINTENANCE
The flowww application has an observability system that monitors, measures, and alerts the technical team to availability problems, with the guaranteed uptime being 99.9%. It is the obligation of the Owner to provide technical assistance within the framework of these Conditions against application failures in its normal operation, and in no case assumes the obligation of technical assistance regarding problems derived from its misuse, such as the entry of invalid data or data incompatible with the system. Illustratively and not limited to, the Owner will not be responsible for:

Failures of the navigation software used by the client.
Connectivity failures.
Failures of the hardware used to connect to the application.
Failures derived from misuse of the application. Misuse of the application is understood as any use made by users that exceeds the programmed code and does not affect it, such as, for example, the massive deletion of data from the system by a user, and for which the Owner is forced to restore the data.

In the event that a failure occurs attributable to the Client, in which the Owner must intervene to solve the problem, this assistance will be paid by the Client. The Owner, as manager of the maintenance and updating of the service, guarantees the Client a complete technical assistance service regarding the application.

This technical assistance will be operational as a general rule and unless there is a particular provision to the contrary, 12 hours a day during business days (Monday to Saturday from 9 a.m. to 9 p.m.), and the Client may request technical support through the following channels proposed by the Owner: Telephone, WhatsApp, Chat, and Email. The Owner undertakes to respond to your request through its support team in cases of critical situations within a maximum period of 6 hours, and in all other situations a response will be given within 24 business hours.

The service may be interrupted for maintenance reasons, or any other that may inevitably entail service interruption, these being carried out, whenever possible, at times of least activity by users. In any case, predictable interruptions of the service provision will be carried out during hours of lowest traffic, considered the time slot from 2 a.m. to 5 a.m., and on non-business days (Saturdays and Sundays), taking into account the time zone of the country in which the client has their centers installed.

The client may export the data they need from their SQL copy when they are registered in the version that authorizes this provision. In case of an incident with the system, only and exclusively the owner may restore the system's backup copy. The restoration of the backup copy by the owner will be carried out urgently in the shortest possible time given that it is a pay-per-use application and it is considered an absolute priority that the Client accesses the data in real time, with the restoration of data being at the expense and charge of the client.

CUSTOM OPERATIONS
The Client may contract additional functionalities or services for the Application through the integration of custom operations offered by third parties. These third parties have been selected and made available to the Client by Integra Digital, in order to expand the functionalities of the Application.

The optional contracting of said services is carried out directly between the Client and the Partner with whom they will independently agree on the economic and execution conditions, without the Owner intervening in the contracting nor having any responsibility over the result.

The fact that a Partner is recommended by the Owner does not imply any guarantee, endorsement, or responsibility for its performance. Said reference is limited to providing the Client with possible external collaboration options for help or development of their special needs regarding the application, which may be contracted or another different one chosen, it being up to the Client to carry out the verifications and negotiations they deem appropriate.

In the event that the Client contracts an external professional, whether the recommended one or another they decide to hire, they must take into account in the field of personal data protection that the professional they hire will act as a processor, the Client must ensure that they comply with the applicable legal obligations.

SERVICE HOSTING AND INFORMATION SECURITY
The application will be hosted on Google Cloud Platform (GCP) servers, dedicated exclusively to the provision of services contracted by the Client. These servers are located in data centers that guarantee optimal connectivity, temperature, and humidity conditions, as well as high physical and logical security standards to avoid unauthorized access.

The hosting provider is limited exclusively to the technical infrastructure necessary for the service and does not have logical access to the stored information. The data is protected by access credentials known only to the Owner, and will be processed exclusively for the purpose agreed with the Client, without being transferred to third parties. The stored data is the exclusive property of the Client, who may request a copy thereof at any time in accordance with applicable regulations.

Automatic backup copies are made daily, and those corresponding to the last (10) days are kept. In case of a serious incident or catastrophe, the maximum estimated time for service recovery will be up to eight (8) hours.

The Owner cannot guarantee the uninterrupted availability of the service, given that this depends on multiple own and third-party technical factors. However, it undertakes to employ all reasonable means to restore the service in the shortest possible time once it becomes aware of any incident, informing the Client once the service has been restored.

If an incident is not resolved within a maximum period of twenty-four (24) hours of service suspension, and provided there is negligence on the part of the Owner, the latter will respond for the damages and losses caused, with a maximum limit equivalent to 50% of the monthly cost of the affected service.

Access to the information hosted on the servers is carried out through SSL (Secure Socket Layer) security protocols, identified by the prefix https://, and a padlock icon in the browser. This system guarantees secure and encrypted communication, in accordance with current regulations on information security.

The Client is responsible for the correct custody and confidentiality of the usernames and passwords for access to the system, as well as the credentials of authorized users. The Owner will not allow access to third parties not expressly authorized by the Client, even in cases of transmission, sale, merger, spin-off, or transfer of the business.

DATA MIGRATION SERVICE
The Owner may subcontract specialized third parties for the provision of the data migration service necessary for the correct implementation of the application. In case of subcontracting, the Owner will previously inform the Client about the identity and data of the company that will carry out the migration process.

The cost of the migration service will be assumed by the Client, in accordance with the economic conditions established in the applicable commercial proposal.

The Owner will supervise and coordinate the correct execution of the migration service, ensuring that it is carried out in accordance with appropriate quality and security standards. However, the subcontracted company will be the sole party responsible for the correct technical execution of the migration.

In terms of personal data protection, the processing of information will be governed by the provisions of the corresponding data processor agreement. The subcontracted company that carries out the migration will act as a sub-processor, complying at all times with the confidentiality and security obligations required by current regulations, under the responsibility of the Client as owner of the data.

CANCELLATION OF SERVICE BY THE CLIENT
The Client can unsubscribe at any time through the same system, within the "my account" section.

The Client has the authorization for the suspension of the license, within the application in the "my account" section. The client may suspend the use of their license for as long as they deem necessary, and will not be able to access the data contained in the application.

They will have the option to reactivate the account from the "my account" section of the application at any time, thus restoring the service.

When contracting the service, if the Client opts to request cancellation or suspend the license, and it is carried out before the end of the contracted period, no refund will be made for amounts corresponding to time not used.

TERMINATION OF SERVICE PROVISION
The provision of the service may be terminated, in addition to the general causes established in applicable laws, by the non-fulfillment of any of the obligations gathered or derived from this contract, and by the following causes:

By waiving any of the duration extensions.
By the Client's state of insolvency, by cessation of its activities, or by starting a liquidation or dissolution process.
In case of breach of the obligations assumed in these Terms and Conditions of Service.
For lack of payment of a monthly fee, always after a payment request, and if it is not attended within two months from the receipt of the express payment request.
For other causes provided for in Law.

LIABILITY
Integra Digital does not guarantee, and will not guarantee in any way, explicitly or implicitly, the results that may be obtained by using the application, only guaranteeing that the application is intended for the contracted purpose, and its correct operation according to the utility parameters with which it has been developed.

The owner is exempt from all responsibilities for claims or damages of any origin or nature that could be caused to the Client by technical failures or lack of service availability, provided that they demonstrate that (i) they acted with due diligence, and/or (ii) that the causing event does not depend directly on them, and (iii) that they are carrying out all suitable actions to restore the service and/or repair the corresponding incidents.

Outside the listed cases of exclusion, and in the event that an action or omission attributable to the Owner causes a loss to the Client, the former will be obliged to compensate for the caused and accredited damages.

The Owner will not be responsible for the deficiencies of the application or service that could arise, specifically the breach or transgression of the technical specifications of the system, as well as a misuse of the application, or service carried out by the Client.

All information hosted on the server will be the property of the Client, being the only party responsible for its content and exempting, through the acceptance of these General Terms and Conditions, the Owner from any type of responsibility, both civil, criminal, or administrative, that may derive from its collection, use, assignment, access, disclosure or unauthorized processing of said information, provided they are not attributable to the Owner.

The Client will be responsible for any incident that causes the accidental or unlawful destruction, loss, or alteration of personal data transmitted or stored or otherwise processed, the communication or unauthorized access of third parties to such data. In the event of a security breach, it is the Client who must notify the competent data protection authority, unless it is unlikely that the violation poses a risk to the rights and freedoms of those affected. The application must be used exclusively for the purpose expressly indicated in the Terms and Conditions, any other unauthorized use made with it being the responsibility of the Client.

COMMUNICATIONS

No communication from one of the parties to the other will be effective unless it is made in writing by, or on behalf of, a duly authorized representative. The representative authorized by the Client will be the one who appears as the administrator of the application.

Any notification or communication that this Contract authorizes or requires to any of the parties will be made by certified mail, fax, or email, provided that its reception is recorded, in accordance with the provisions of this contract.

For the purposes of communications between the parties, the address of INTEGRA DIGITAL will be as follows: Address: Calle Loreto, number 2. Gandía (Valencia – Spain) E-mail: info@flowww.com

If you are in Mexico, the address is located at Avenida del Ejército Nacional Mexicano, number 453, Chapultepec, Mexico. Contact e-mail: info@flowww.com

If You are a resident in Brazil, the address is located at Avda. Ibirapuera, 2120 – Conj. 134. CEP 04.028-001-Inidanapolis. São Paulo, Brazil. CNPJ 19.876.605/0001-79. Contact e-mail: info@flowww.com

If you are a resident of another country, you should direct your communications to the address located in Spain.

To facilitate communications, it is important that the Client ensures that their account information is accurate, complete, and up to date.

INTELLECTUAL PROPERTY
Integra Digital, S.L., guarantees to the client that the computer application is original and has all intellectual property rights over it, with no prior exploitation rights of third parties existing.

This computer application, as well as its subsequent developments, the logos, brands, or texts displayed on it are property of the Owner, and are duly registered in the Intellectual Property Registry, and protected by the Intellectual Property Laws of Spain, the European Union, Mexico, and Brazil. In no case will any right over the industrial or intellectual property be assigned to the Client, whether regarding the source code or object of the application, its use being limited merely to a non-exclusive, non-sublicensable license of use and for a limited time.

The structure, organization, coding, and source code of the computer application constitute a valuable business secret that represents an important commercial value and in any case confidential information that the Client will keep with the greatest possible secrecy not allowing access to it, nor to third parties, only the license of use over it being assigned to the Client's branches, or in their case, companies of the franchised client's group that are not dedicated to software development or computer applications.

The Client must treat the computer application in the same way they would with any other material protected by intellectual property rights, not being able to sub-license, freely distribute the computer application or use it as a starting point to generate a new application or make modifications to it.

ANTI-FRAUD LAW
Law 11/2021, on measures to prevent and fight against tax fraud, in force since October 11, 2021, prohibits the use of computer programs that allow manipulating accounting or management data, as well as altering or falsifying the economic information of companies.

This regulation establishes that the computer systems used in accounting and business management processes must meet a series of requirements that guarantee the integrity, conservation, accessibility, legibility, traceability, and inalterability of the records.

Flowww and tax transparency
In line with what is established by the Anti-Fraud Law, flowww offers software designed to guarantee tax transparency and the faithful recording of all operations and transactions carried out in your business.

With this, flowww avoids:

The recording of income or receipts through double accounting or “off-the-books cash.”
The omission, modification, or interpolation of transactions.
The alteration of accounting records already made.
Failure to comply with the legal requirements for security and integrity of information.
Tax evasion, both in Corporate Tax and VAT.
Possible sanctions, both for the provider of the application and for its users.

With flowww, all operations are recorded securely and in accordance with current regulations, allowing you to manage your business with peace of mind and fully complying with the Anti-Fraud Law.

DATA PROCESSING
We inform you that, in compliance with the current regulations on personal data protection, Integra Digital, S.L., will act as the Data Controller of your Data. However, You are the controller for the processing of your clients' personal data, with the company Integra Digital, S.L., acting as the data processor on your behalf. To establish such relationship, you must accept our “Data Processing Agreement,” in which the relationship between both parties regarding the processing of personal data is regulated.

The Law on Information Society Services and Electronic Commerce informs all users of our website that, if they request any type of information through the different forms existing on this website, they are granting us their express authorization to receive our news and offers, as well as commercial communications exclusively about our services, according to the conditions set forth in our Privacy Policy. You can unsubscribe from said service at info@flowww.com Integra Digital, S.L., may require, for some of its contents or services, personal data, which will be incorporated into a personal data protection file owned by Integra Digital, S.L.

Within our Privacy Policy, you are provided with the necessary information so that you can provide the unequivocal and necessary consent for the processing of your personal data. Information about the uses and purposes that the processing of personal data will have, as well as the mandatory or optional nature of such collection and the consequences that follow in case of not doing so, is contained in our Privacy Policy.

Integra Digital informs you that no personal data is recorded or stored automatically on our server by merely accessing the website.

The Client may exercise at any time their rights of access, rectification, erasure, limitation of processing, data portability, and opposition, by directing a communication in writing through the email info@flowww.com, accompanying their request with a copy of their national identity document or equivalent identifying document. In case of not considering their personal rights duly attended to, they may file a claim before the competent control authority, in this case, the Spanish Data Protection Agency.

WHAT TO DO IF THE CLIENT HAS A CLAIM?
Please let us know your claim through our email, provided in these conditions, or through our Customer Service. Whether you have a problem, as well as any doubt related to the operation of the service, we invite you to contact us, as we want to ensure you have an excellent experience.

Initiation of a Formal Claim
If you consider that after the period of 10 days we have not resolved your claim, and that you must take legal action, the Client accepts that their claim must be resolved through the processes established in these Terms. After that period, and in case your claim is not resolved, you must submit a "Formal Claim," which will be transferred to our legal team, and you must indicate the reasons for your claim.

After the reception of the “formal claim,” both parties will try to resolve the dispute through negotiation within sixty days (60) from the date the notice was sent. If after that period it remains unresolved, the claim procedure may be initiated, the parties having to submit to an arbitration procedure, through the Arbitration of the Illustrious Bar Association of Valencia.

APPLICABLE LEGISLATION AND CONFLICT RESOLUTION
All litigious issues or issues concerning these General Terms and Conditions of contracting hosted on the web, and when the legislation of your country of residence allows it, Spanish legislation will apply, specifically by the provisions of the Commercial Code, and in its absence, by commercial uses, and supplementarily, by the Spanish Civil Code.

In any case, the Client expressly accepts that, in case of conflict derived from these General Terms and Conditions, the parties undertake to try to resolve it amicably according to good faith, and if this is not possible, the parties will submit to mediation prior to starting a judicial procedure. The mediation will be carried out by the Mediation Center of the Illustrious Bar Association of Valencia (CMICAV), subject to the rules of the CMICAV that are current at the date of presentation of the mediation request. In case of not reaching an agreement, the parties expressly submit to the Courts of Valencia (Spain), with express waiver of their own jurisdiction.

ANYTHING ELSE?
Remember that it is important that you keep your data updated for correct communication and service provision.

These Terms constitute the entire agreement between You and the company providing the service and govern the use of this service. These Terms and Conditions replace any other previous agreement or the editions of these Terms for the use of the service.

Last updated: January 2026

Aviso legal y términos
y condiciones de uso

El presente aviso legal regula el uso y utilización del sitio web https://flowww.com.mx y nuestro software (en adelante y conjuntamente, la “Plataforma”) del que es titular Integra Digital, S.L. (en adelante “flowww”).

La navegación por la Plataforma te atribuye la condición de usuario (en adelante, el “Usuario”) del mismo y conlleva su aceptación plena y sin reservas de todas y cada una de las condiciones publicadas en este aviso legal (en adelante, el “Aviso Legal”), advirtiendo de que dichas condiciones podrán ser modificadas sin notificación previa por parte de flowww, por ello, recomendamos al Usuario leer su contenido atentamente cada vez que acceda a la Plataforma.

Te rogamos que leas atentamente su contenido antes de acceder y hacer uso de la información y de los servicios ofrecidos desde esta Plataforma. El Usuario, además, se obliga a hacer un uso correcto de la Plataforma de conformidad con las leyes, la buena fe, el orden público, los usos del tráfico y el presente Aviso Legal, y responderá frente a flowww o frente a terceros, de cualesquiera daños y perjuicios que pudieran causarse como consecuencia del incumplimiento de dicha obligación.

Cualquier utilización distinta a la autorizada está expresamente prohibida, pudiendo flowww denegar o retirar el acceso y su uso en cualquier momento.

Si no estás de acuerdo con los términos expuestos, por favor, no accedas, navegues o utilices la Plataforma.

IDENTIFICACIÓN

flowww, en cumplimiento de la Ley 34/2002, de 11 de julio, de Servicios de la Sociedad de la Información y de Comercio Electrónico, te informa de que:

Denominación social: Integra Digital, S.L.

Nombre comercial: flowww

NIF: B97243299

Domicilio social: Calle Loreto - 2, 46701 Gandía - VALENCIA (ESPAÑA).

Registro mercantil: inscrita en el Registro Mercantil de Valencia en el Tomo 7266, Libro 4568, Folio 73, Sección 8, Hoja V-85276, Inscripción 1.

CANALES DE CONTACTO

Para comunicarte con nosotros, ponemos a tu disposición diferentes medios de contacto, que detallamos a continuación:

Teléfono: + 902 999 825

Email: info@integradigital.com

Dirección postal en Calle Loreto - 2, 46701 Gandía - VALENCIA (ESPAÑA).

Todas las notificaciones y comunicaciones entre los Usuarios y flowww se considerarán eficaces, a todos los efectos, cuando se realicen a través de cualquier medio de los detallados anteriormente.

TERMINOS Y CONDICIONES DE USO

El acceso a la Plataforma es libre y gratuito. No obstante, flowww puede condicionar la utilización de algunos de los servicios ofrecidos a la previa facilitación de ciertos datos personales. Sin perjuicio de lo anterior, los servicios ofrecidos a través de la Plataforma serán de pago en aquellos casos en los que así de indique. En este sentido, para obtener el acceso al área restringida de la Plataforma será imprescindible haber facilitado tus datos personales a flowww, para que te remita un correo electrónico de confirmación, a través del cual podrás acceder y validar tus credenciales.

Todas las claves de acceso son de uso personal e intransferible, siendo el Usuario la única persona que podrá hacer uso del mismo. En consecuencia, serás el único responsable por todas las actividades realizadas con esas claves.

La clave de acceso no podrá cederse a terceros, ni siquiera con carácter temporal. Serás el único responsable de adoptar las medidas necesarias para llevar a cabo la custodia efectiva de estas claves, y el responsable de las acciones realizadas con las mismas.

Serás responsable de comunicar de forma inmediata a flowww la pérdida o sospecha de uso de las mismas sin tu consentimiento, así como de cualquier otro problema de seguridad.

El Usuario garantiza la autenticidad y actualidad de todos aquellos datos que comunique a flowww y será el único responsable de las manifestaciones falsas o inexactas que realice.

OBLIGACIONES

Como Usuario, te comprometes expresamente a hacer un uso adecuado de los contenidos y servicios de flowww y a no emplearlos para, entre otras acciones:

Difundir contenidos delictivos, violentos, pornográficos, racistas, xenófobos, ofensivos, de apología del terrorismo o, en general, contrarios a la ley o al orden público.

Introducir en la red virus informáticos o realizar actuaciones susceptibles de alterar, estropear, interrumpir o generar errores o daños en los documentos electrónicos, datos o sistemas físicos y lógicos de flowww o de terceras personas; así como obstaculizar el acceso de otros Usuarios a la Plataforma y a sus servicios mediante el consumo masivo de los recursos informáticos a través de los cuales flowww presta sus servicios.

Intentar acceder a las cuentas de correo electrónico de otros Usuarios o a áreas restringidas de los sistemas informáticos de flowww o de terceros y, en su caso, extraer información.

Vulnerar los derechos de propiedad intelectual o industrial, así como violar la confidencialidad de la información de flowww o de terceros.

Suplantar la identidad de cualquier otro Usuario.

Reproducir, copiar, distribuir, poner a disposición de, o cualquier otra forma de comunicación pública, transformar o modificar los contenidos, a menos que se cuente con la autorización del titular de los correspondientes derechos o ello resulte legalmente permitido.

Recabar datos con finalidad publicitaria y de remitir publicidad de cualquier clase y comunicaciones con fines de venta u otras de naturaleza comercial sin que medie su previa solicitud o consentimiento.

PROPIEDAD INTELECTUAL E INDUSTRIAL

flowww dispone de las licencias correspondientes sobre los derechos de explotación de propiedad intelectual e industrial de la Plataforma, así como del contenido del mismo, incluyendo textos, fotografías, gráficos, imágenes, iconos, tecnología, software, así como su diseño gráfico, códigos fuente, cualquier información y contenido, así como los servicios disponibles a través del mismo.

En ningún caso puede entenderse que por el acceso, navegación y utilización de la Plataforma serán cedidos al Usuario ninguno de los derechos de explotación sobre el mismo, ni implica una renuncia, transmisión, licencia o cesión total o parcial de los derechos.

En definitiva, los Usuarios que accedan a esta Plataforma disponen de un derecho de uso, con el fin de puedan acceder forma adecuada a los contenidos y funcionalidades de la Plataforma.

Asimismo, todas las marcas, nombres comerciales o signos distintivos de cualquier clase que aparecen en la Plataforma son propiedad de flowww, sin que pueda entenderse que el uso o acceso al mismo atribuya al Usuario derecho alguno sobre los mismos.

La distribución, modificación, copia, reproducción, transformación, cesión o comunicación pública de los contenidos y cualquier otro acto que no haya sido expresamente autorizado por el titular de los derechos de explotación quedan prohibidos.

Si el Usuario tuviera conocimiento de la existencia de algún contenido ilícito, ilegal, contrario a las leyes o que pudiera suponer una infracción de derechos de propiedad intelectual y/o industrial, deberá notificarlo inmediatamente a flowww a través de la dirección de correo electrónico info@integradigital.com para que ésta pueda proceder a la adopción de las medidas oportunas.

ENLACES
Enlaces a otras páginas web

flowww no controla los contenidos, las políticas de privacidad o las prácticas de los sitios web o plataformas de terceros ni asume responsabilidad alguna por éstos.

El Usuario reconoce y acepta que flowww no será responsable de la disponibilidad de los sitios web o recursos externos, y no suscribe ningún tipo de publicidad, productos u otros materiales ofrecidos a través dichos sitios web o recursos.

El Usuario reconoce y acepta que flowww no será responsable de las pérdidas o daños en que el Usuario pueda incurrir a consecuencia de la disponibilidad de los mencionados sitios web o recursos externos, o a consecuencia de la credibilidad que otorgue a la exhaustividad, precisión o existencia de cualquier tipo de publicidad, productos u otros materiales ofrecidos a través de dicho sitios web o recursos.

De otro lado, el Usuario que quiera introducir enlaces a flowww desde sus propios sitios web estará obligado a cumplir las condiciones siguientes:

El enlace únicamente vinculará con la página, no pudiendo reproducirla de ninguna forma.

De acuerdo con la normativa de aplicación, no podrán establecerse frames o marcos de cualquier tipo que rodeen el portal o permitan visualizarlo a través de direcciones de Internet distintas o conjuntamente con contenidos ajenos al mismo, de forma que produzca, o pueda producir, error o confusión en los Usuarios sobre la procedencia del servicio o sus contenidos, implique un acto de comparación o imitación desleal, sirva para aprovechar la reputación, marca y prestigio de flowww o se haga de cualquier otro modo que esté prohibido por la Ley.

Desde el sitio web que realice el enlace no podrá efectuarse ningún tipo de manifestación falsa o inexacta sobre flowww, sobre la calidad de sus servicios o sobre sus socios, empleados o clientes.

El remitente no podrá utilizar la marca o cualquier otro signo distintivo de flowww dentro de su sitio web, salvo en los casos autorizados por la ley o permitidos expresamente por flowww.

El sitio web que establezca el enlace deberá observar la legalidad vigente y no podrá disponer de o enlazar con contenidos ilícitos, nocivos, contrarios a la moral y a las buenas costumbres, que produzcan o puedan producir la falsa idea de que flowww respalda o apoya, las ideas, manifestaciones o actuaciones del remitente o que resulten inadecuados en relación con la actividad desarrollada por flowww, teniendo en cuenta los contenidos y la temática general del sitio web donde se establezca el enlace.

Enlaces al canal del prestador en otras plataformas y redes sociales:

flowww pone a disposición de los Usuarios medios de enlace que permiten a los Usuarios interactuar con plataformas y redes sociales pertenecientes y/o gestionadas por terceros (Facebook, Twitter, LinkedIn, Pinterest o Instagram. La inclusión de estos enlaces en la Plataforma tiene por único objeto facilitar a los Usuarios el acceso a dichos canales en las diferentes plataformas y redes sociales.

El establecimiento de estas aplicaciones no implica la existencia de relación alguna entre flowww y el titular, fabricante o distribuidor de la plataforma enlazada, como tampoco la aceptación y aprobación por parte de flowww de sus contenidos y/o servicios, siendo su titular, fabricante o distribuidor el único responsable de los mismos.

En ningún caso flowww comparte con Facebook, Twitter, LinkedIn, Pinterest o Instagram cualquier otra red social que se incorpore en el futuro ningún tipo de información privada sobre sus Usuarios, siendo su única finalidad la establecida en el presente Aviso Legal, así como en la Política de Privacidad de la Plataforma. En este sentido, toda la información que el propio Usuario desee proporcionar a estas plataformas será bajo su propia responsabilidad, no interviniendo flowww en dicho proceso.

La activación y uso de estas aplicaciones puede conllevar la identificación y autenticación del Usuario (login/contraseña) en las plataformas correspondientes, completamente externas a la Plataforma y fuera del control de flowww. Al acceder a dichas redes externas, el Usuario ingresa en un entorno no controlado por flowww, por lo que flowww no asumirá ninguna responsabilidad sobre la configuración de seguridad de dichos entornos.

Dado que flowww no tiene control alguno sobre el contenido alojado en dichos canales, el Usuario reconoce y acepta que flowww no asume responsabilidad alguna por el contenido ni por los servicios a los que el Usuario pueda acceder en dichas páginas, ni por cualquier contenido, productos, servicios, publicidad, ni cualquier otro material disponible en los mismos. Por tal motivo, el Usuario debe extremar la prudencia en la valoración y utilización de la información, contenidos y servicios existentes en los canales enlazados, y sobre la información propia o de terceros que quiera compartir en dichos canales.

Enlaces en otras páginas web con destino a flowww:

flowww no autoriza el establecimiento de un enlace a la Plataforma desde aquellas páginas que contengan materiales, información o contenidos ilícitos, ilegales, degradantes, obscenos y, en general, que contravengan las leyes, la moral o el orden público, o las normas sociales generalmente aceptadas.

En todo caso, los Usuarios podrán establecer enlaces en sus respectivas páginas web que dirijan a la Plataforma, siempre y cuando cumplan con las siguientes condiciones:

el enlace no podrá reproducir el contenido de la Plataforma o partes del mismo de ninguna forma.

no está permitido crear un browser ni un border environment sobre las secciones de la Plataforma, ni de ninguna otra forma podrá modificarse en la Plataforma.

no está permitido realizar manifestaciones o indicaciones falsas o inexactas o incorrectas sobre la Plataforma y/o, en particular, declarar o dar a entender que flowww ha autorizado el enlace o que ha supervisado o asumido de cualquier forma los contenidos o servicios ofrecidos o puestos a disposición en la página web en la que se establece dicho enlace.

la página web en la que se establezca el enlace a la Plataforma no contendrá informaciones o contenidos ilícitos, contrarios a la moral y buenas costumbres generalmente aceptadas y al orden público, así como tampoco contendrá contenidos contrarios a cualesquiera derechos de terceros, incluidos los derechos de propiedad intelectual e industrial y/o el derecho al honor, a la intimidad personal o familiar o a la propia imagen o de cualquier otro derecho, o contenidos contrarios a las normas reguladoras de la protección de datos de carácter personal.

flowww no tiene facultad ni medios humanos ni técnicos para conocer, controlar ni aprobar toda la información, contenidos, productos o servicios facilitados por otras páginas web que tengan establecidos enlaces con destino a la Plataforma. flowww no asume ningún tipo de responsabilidad por cualquier aspecto relativo a la página web que establece ese enlace con destino a la Plataforma, en concreto, a título enunciativo y no taxativo, sobre su funcionamiento, acceso, datos, información, archivos, calidad y fiabilidad de sus productos y servicios, sus propios enlaces y/o cualquiera de sus contenidos, en general.

EXCLUSIÓN DE GARANTÍAS Y DE RESPONSABILIDAD EN EL ACCESO Y LA UTILIZACIÓN

El contenido de la presente Plataforma es de carácter general y tiene una finalidad meramente informativa, sin que se garantice plenamente el acceso a todos los contenidos, ni su exhaustividad, corrección, vigencia o actualidad, ni su idoneidad o utilidad para un objetivo específico.

flowww excluye, hasta donde permite el ordenamiento jurídico, cualquier responsabilidad por los daños y perjuicios de toda naturaleza derivados de:

La imposibilidad de acceso a la Plataforma o la falta de veracidad, exactitud, exhaustividad y/o actualidad de los contenidos, así como la existencia de vicios y defectos de toda clase de los contenidos transmitidos, difundidos, almacenados, puestos a disposición, a los que se haya accedido a través de la Plataforma o de los servicios que se ofrecen.

La presencia de virus o de otros elementos en los contenidos que puedan producir alteraciones en los sistemas informáticos, documentos electrónicos o datos de los Usuarios.

El incumplimiento de las leyes, la buena fe, el orden público, los usos del tráfico y el presente Aviso Legal como consecuencia del uso incorrecto de la Plataforma.

SUSPENSIÓN DEL ACCESO

flowww se reserva el derecho a suspender, modificar, restringir o interrumpir, ya sea temporal o permanentemente, el acceso, navegación, uso, alojamiento y/o descarga del contenido y/o uso de servicios de la Plataforma, con o sin previa notificación, sin que medie la posibilidad del Usuario de exigir indemnización alguna por esta causa.

PROTECCIÓN DE DATOS

De conformidad con la normativa vigente en materia de protección de datos, todos los datos de carácter personal facilitados durante la utilización de la Plataforma serán tratados de conformidad con los dispuesto en la https://www.flowww.es/politica-de-privacidad.

LEGISLACIÓN APLICABLE

Las condiciones presentes se regirán por la legislación española vigente y, salvo que se establezca lo contrario en la normativa aplicable, cualquier conflicto se somete por las partes a los jueces y tribunales de la ciudad de Valencia.

Última actualización: enero 2024.

Página traducida de https://www.flowww.es/aviso-legal

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