Terms of service and General Conditions

We welcome you to Integra Digital, S.L. (hereinafter flowww) and we invite you to access our website so that you can start working with our Computer Application that will make it easier for you to organize and manage your business, and will allow you to make the most valuable thing profitable, your time.

If you have reached this section it is because you are interested in being a user of our flowww computer application, in any of the options that we propose. Your use is subject to your acceptance of these Terms and Conditions of Service, Cookies Policy and Privacy Policy.


The Terms of Service constitute a contract between two parties, You and the company providing the service. Depending on your place of residence, the contract may be formalized in three languages: Spanish, Portuguese or English. The Terms include the provisions set forth in this document, in the Cookies Policy, in the Privacy Policy, and other terms or conditions that we may present to you from time to time in relation to specific service offers.

By using the service offered by our application called flowww in any of its forms, you acknowledge, accept and agree with all the provisions of these general terms and conditions of the service, Cookies Policy and Privacy Policy, including, with the legal limitations of your country of residence, the use and processing of your Account information in accordance with our Privacy Policy.

If you do not accept these Terms and Conditions or any part of them, you will not have the right to access or use our service. By registering on flowww, you will be deemed to be aware of and accept the Terms and Conditions of Service and the Privacy Policy, and agree to be a party to the binding contract.

If you are a resident in Brazil, the service provider company is:

flowww Brasil Tecnologia da Informação Ltda.
Address at Av. Ibirapuera, 2120 - Conj. 134 CEP 04.028-001 -Indianópolis. São Paulo, Brazil.
CNPJ 19.876.605/0001-79
Contact telephone number: 55 (11) 39584455
Email address: suporte@flowww.com.br

If you are a resident in any other country, the company providing the service is:

Address at Calle Loreto, number 2, CP 46701 Gandia, Valencia, Spain.
Contact telephone: +34 962 963 727
Email address: support@flowww.es



The Spanish company INTEGRA DIGITAL S.L, within the framework of its business activity, has developed the computer application called flowww, of which it is the owner and holder of all authorship and exploitation rights, which has been created and developed by our own staff. The computer application that we offer can be used to manage beauty centers, and with this tool you will be able to make your business and your time more profitable, enabling instant control of your management.


Changes to these Terms are almost certain to occur due to changes in our service and the laws that apply to us and You. If we make a change, we will do our best to notify you in advance, although in some situations, such as when a change is required to comply with legal requirements, updating these Terms must be effective immediately. We will announce the changes on our website, and we may also notify you of the changes by sending you an email to the address you have provided to us in your registration process.

When we make a change, we will try to explain the reasons for the change so that you can freely decide whether to accept them or stop using our service; If you continue to use the Service after such update has become effective, You will be deemed to have agreed to, and be bound by, the new Terms.


To access the services, you must register by creating an account in the service through this same page, and expressly accept these Conditions and Terms of Service, and the Privacy Policies.

You create an account by providing us with your personal and business details, as well as a valid email address and creating a password. We refer to this as “Your Account Information”, in your registration process you will indicate the modality in which you decide to register. Subscription implies express acceptance of the Conditions of Use and Privacy Policies.

You are responsible for maintaining the accuracy, integrity, and confidentiality of your account information, and you will be responsible for all activities that occur under your account, including activities of others to whom you have provided your account information. We will not be liable for any loss or damage arising from your failure to provide us with accurate information or to keep your account information secure. If you discover any unauthorized use of your account information or suspect that someone may have access to your account information, you must immediately change your password and notify our Customer Service team.

Accept the terms and conditions of the service and the Privacy Policy: By marking in your registration that you have read and accept the terms and Conditions of the service, and our Privacy Policy, you are acquiring the right to use it in the chosen modality, with the conditions that are set out here and that you accept.



On our website you have all the editions in which you can register, and the comparison of functionalities and services between them. The limits between payment editions are also described depending on the number of clients and/or establishments. This way you will only pay for the services you use and need.

Please note that its use is limited under the conditions set out on our previous page. If you use the free trial period, keep in mind that you will be able to freely use the service during this period in the trial period edition, and before the end of the trial period, as long as you do not exceed the limits established for this version. At the end of the free trial period, if you do not choose one of these two actions, you will be unsubscribed from the system, and your data will be deleted three months from the end of the trial period.


You will receive at your email address, with sufficient notice, an invoice from the company providing the service to make it effective within 30 days. If you do not make it effective before the 30-day period, it will be understood that it is no longer in your interest to maintain the service and your system will be temporarily suspended. Your data will be retained for three months after suspension. During this period, you will be able to rehabilitate the service by paying the bill. If you do not make the payment within this courtesy period, your system will be permanently deregistered and all data will be deleted. However, INTEGRA DIGITAL, S.L., may keep a copy, with the data duly blocked, as long as responsibilities may arise from the execution of the service.


Accounts created within your flowww system should not be shared with third parties. If you share account or user information with someone, that person will have access to all of your information and can take control of your account and we will not be able to determine the correct owner. We will have no liability to you, or to whomever you share your account information and/or users, whether third party or personal authorized by you, as a result of your actions in these circumstances. The people you authorize for your business needs, with access to your account, must be informed of the limitations on use and access to personal data. Ideally, you should create a personal, non-transferable user for each person who accesses your flowww system.


Once your account has been created by registering in the chosen edition and by accepting these terms and conditions of use of the service and our Privacy Policy, you will have the right to access the flowww computer application for your business, and to customer service in proportion to the chosen edition, according to your needs.

Likewise, by entering your personal data during the contracting of the service and checking the box relating to the general Terms and Conditions of flowww, you are indicating that you have read, agree and accept them. This process is equivalent to the digital signature of a document accepting our policies.

The services you will have access to are specified by editions in the Rates section of our website. At any time you can access our customer service to resolve any questions about the use and rights of the subscribed version.

You retain any ownership and other rights you may have in the Content in your account before you have submitted, posted or displayed data on or through the Service, but you must grant the Service Provider a limited license as described above. below, so that we can make your data processed, accessible and usable on the service.

In addition to this limited license and other rights that You grant in these Terms of Service, the service provider acknowledges and agrees that it obtains no right, title or interest in your Content, in accordance with these Terms and Conditions of Service and Privacy Policy. Privacy, and agrees to delete them three months after the suspension or cancellation of your account.



In order to enable the service provider to operate the service, we must obtain from you certain licenses and other rights in the Content you submit so that our processing, maintenance, storage, technical reproduction, support and distribution, as well as all management related to your and does not violate copyright and other applicable laws. This means that by using the Service and uploading Content, you grant us a license to display, perform and distribute your, and to modify (for technical purposes; for example, ensuring that it is viewable on both smartphones and computers and other devices). ) and reproduce said Content to allow the company providing the service to process your data.

You agree that these rights and licenses are free of limitations, irrevocable and worldwide (for as long as your Content is stored with us), including the right of the company providing the service to make said Content available, and transfer the same to others with whom you have contractual relationships related to the provision of the service, solely for the purpose of providing said services, and to allow access or disclose your Content to third parties in the event that such access is deemed necessary in order to fulfill their legal obligations.

Because we rely on your rights to store and process your Content, you represent and warrant that you have the legal rights and unrestricted authority to submit your Content to the service provider to grant the rights set forth in these Terms and Conditions of Use, and Privacy Policy to make any publication or distribution of said Content during your use of the service. You also represent that you are not infringing the rights of another person or third party by submitting Content to the service provider and granting us the rights set forth in these Terms.

Finally, you understand and accept that the company providing the service, in executing the technical steps required to provide the service to our users, may make changes to your Content, as necessary in order to process, conform and adapt that Content to the users. technical requirements for connecting networks, devices, services or media.


At flowww we are aware of the importance of protecting your personal data and we are committed to treating it responsibly, complying with Spanish and European regulations on the protection of personal data, guaranteeing full compliance with the established obligations, as well as the implementation of the measures security provisions provided in the General Data Protection Regulation (RGPD) (EU) 2016/679, and with Organic Law 3/2018, of December 5, on data protection and digital rights (LOPDGDD).

You authorize flowww to store any personal data provided or related information in a computer database, as regulated in the purposes described in the Privacy Policy, which must be read, understood and accepted for the provision of our services. .

Therefore, we inform you that we may collect personal data:

1. When you access and use our website or other online services.

2. When you contact us in relation to a request for information, to contract our products, to provide you with support, we will collect the necessary information to respond to your request, grant you access to the product or service, provide you with support and be able to contact you.

3. When you use flowww services so we can enable product features, improve your user experience, personalize our interactions with you, inform you about the general use of the services, provide support, as well as improve and develop our products and services.

Only the necessary data will be obtained to be able to perform the contracted service, or to be able to respond appropriately to the request for information made by the User.

We want to protect your personal data and preserve its accuracy, which is why flowww implements physical, administrative and technical security measures to protect your personal data from access and use. We have adopted the necessary technical and organizational measures to guarantee the security of personal data and prevent its alteration, loss, unauthorized processing or access, taking into account the state of technology, the nature of the data stored and the risks. to which they are exposed, whether they come from human action or from the physical or natural environment. Among other measures, we encrypt all personal information when we transmit it over the Internet. Additionally demanding that all our suppliers protect said information from access and use. However, you should be aware that Internet security measures are not impregnable.

Likewise, personal data will not be retained for a period longer than necessary in accordance with the purposes for which they are processed, including the security of our processing in compliance with legal and regulatory obligations, the processing of litigation and for the establishment , the exercise or defense of legal claims in the countries in which we operate.

You may ask us to access, update or correct your personal information. As well as oppose direct marketing at any time. Additionally, you have the rights under the legislation applicable to the treatment. If the processing of your personal information is subject to the European Union's General Data Protection Regulation (GDPR), and your personal data is processed based on legitimate interests, you have the right to object to the processing on grounds relating to your specific situation. Under the GDPR, you may also request the deletion or restriction and portability of your personal data.

This privacy policy will be complemented by our Privacy Policy, which provides more information in the online context, including contracting, its acceptance being an essential requirement for contracting our services.




By accepting these terms, you also agree that the rights to the flowww application, including all intellectual property rights, such as trademarks, brands, logos, patents, industrial designs and copyrights, are protected by one or more copyrights. , trademarks, patents, trade secrets and other laws, regulations and treaties, in addition to these Terms. In particular, You agree not to modify, create derivative works, or in any way attempt to extract the source code of any Software necessary for the provision of the service.


The company providing the service reserves the right, at our sole discretion, to implement new elements as part or complement of the service and any necessary software, including changes that may affect the way the service operates. The modifications will be to improve the service, but you may not agree with us. We also reserve the right to set limits on the nature or size of storage available to you, the number of transmissions and email messages, as well as the maximum number per version of clients, cabins, users and centers. It may also impose other limitations at any time, with or without notice. For example, usage limitations are determined by the edition for which you have registered.

You also acknowledge that for various reasons the service providing company may temporarily impair or prevent you from accessing the service at certain times and/or in the same way, for limited periods or permanently, and you accept that the service providing company has no responsibility or obligation as a result of such actions or results. You agree that we shall not be liable to You or any third party for any modification, suspension or temporary discontinuance of the Service. However, if you find that any modification or interruption of the service negatively affects you, you can notify the Customer Service team, explaining the adverse impact that the modification has generated and, if you wish, you can request the cancellation of your service. Rest assured, upon receipt of such a request, we will do everything technically possible to remedy without delay the adverse impact caused by the modification.


The company providing the service may subcontract other third parties to provide technical or other services related to all or part of the service, or to perform certain functions related to the operation of flowww, and you accept such participation of third parties through acceptance of the Privacy Policy.

The company providing the service informs the client, and the client expressly accepts, that it will physically host the application on servers of the internet service provider company (ISP) with the corporate name “Arsys Internet, S.L” and “Amazon Web Services”, dedicated exclusively and specifically for the services provided to branches of the company providing the service. The supplying company and these companies have signed a server rental contract in which it is guaranteed that they will only be responsible for: physically hosting their servers in their “data center”, maintaining the servers in optimal connectivity conditions, as well as temperature and humidity; guarantee the security, both physical and logical, of said equipment, thus preventing access by third parties not authorized in writing by INTEGRA DIGITAL, S.L.



We respond to clear and complete requests in relation to alleged infringements of industrial property rights that we receive from third parties against clients who are users of the application, trademark or other intellectual property laws that comply with the legal requirements and/or established in these Terms. . Please note that each intellectual property owner is responsible for protecting their own rights and for taking any legal or other action they consider appropriate in their interests, the company providing the service does not assume any obligation to take any particular action to enforce or protect the intellectual property rights of the clients of the flowww application, and reserves the right to suspend the service until the dispute between the interested parties is resolved by the courts.


The use of the flowww application is available worldwide through access to the application, but the information processing operations may be carried out in a country other than that of your residence. If you use the service, you acknowledge that you can send electronic communications (including information and your personal account) through the computer networks owned by the company providing the service. Therefore, your use of the Service may result in international transmissions of information and will therefore constitute your consent to allow such transmissions, and that they are not contrary to the laws of your country of residence.


You can close your account with our service at any time. A notice of 10 days before the end of the contracted period will be sufficient in order for your invoice not to be issued. However, if you want to deactivate your account, you need to follow certain specific steps described in the article titled “How can I deactivate my account and delete its content?”

The service provider may suspend access to your account, or close your account, with or without notice in accordance with these Terms. Reasons why your account may be suspended or closed include, without limitation:
(I) your breach or violation of these Terms;
(II) In the free version, a prolonged period of inactivity (determined at the sole discretion of the company providing the service);
(III) failure to pay the subscription;
or (IV) unexpected technical or security problems.

In most cases, if we choose to close your account, we will notify you 30 days in advance at the email address you have provided us, and we will store your data for a period of three months from your termination or cancellation so that you have the opportunity to retrieve any Content stored on the Service's servers (unless We determine that We are legally prohibited from granting permission for You to do so). After expiration of the applicable notice, You will not be able to retrieve the content included in that account or use the service through that account.

*Important note: When contracting any flowww service or product, if you choose to request cancellation of our plans or contracts and do so before the end of the contracted period, the amount corresponding to the time not enjoyed will not be refunded.

The cancellation request can be made by any means by which we know the client's identity:
Cancellation email, with a copy of the administrator's ID and username.
Termination letter with electronic signature.
Cancellation letter with the client's signature, accompanying it with a copy of their ID and administrator username.
Burofax, proving signature with a copy of the administrator's ID and username.

The company providing the service is authorized to display advertisements and promotions in relation to the service or its business, some of which may be paid for by third parties. We also provide advertisements in the application, and you expressly authorize us to send them to your email address for your better information. These messages may promote the service provider's other products and services, events, demonstrate various uses of our service and promote certain third-party applications and services with which we work or may work in the future, as well as promotions related to your business. .

Since some advertising or other content and messaging that we provide is based on information provided by third parties, we will not be responsible for any loss or damage of any kind incurred by you as a result of any advertising or other messages. Additionally, Your interactions with advertisers found on or through the Service, including, without limitation, all reliance on advertising, all business operations, and legal obligations associated therewith, are solely between You and such advertisers.


No. You, as a user of the computer application, agree to indemnify and hold harmless the company providing the service, associated companies, its subsidiaries, affiliates, agents, employees, advertisers and partners, for and against any claim, liability, damage. (actual or consequential), for losses and expenses (including legal and professional fees) arising out of or in any way related to third party claims in relation to the services you provide to your clients.



No. To the maximum extent permitted by law, the Service is Available “As Is.” You expressly acknowledge and agree that:

(a) use of the service is at your own risk. The service is provided “as is” and “as available”. To the maximum extent permitted by law, the company providing the service will not be liable for the use of the service by the customer, including, but not limited to, the implied warranties and conditions of merchantability, fitness for a particular purpose.

(b) The company providing the service does not guarantee that (i) the service will meet all its requirements; (ii) the service will be uninterrupted, timely, secure or error-free, or (iii) all errors in the software or service will be corrected.

(c) any service provided by the service provider is at your own risk and you will be solely responsible for any damage to your computer or other device or loss of data that results from your access and use of such material.

(d) no advice or information, oral or written, that you obtain from the supplying company or through customer service, will create any warranty other than those expressly stipulated in these terms and conditions of service.

You expressly acknowledge and agree that: the company providing the service, its subsidiaries, affiliates and licensors, and our and their respective officers, employees, agents and successors, will not be liable for direct, indirect, incidental, special, consequential or exemplary damages. , including but not limited to, damages for loss of profits, loss of goodwill, use, information, or other intangible or covered losses (even if the company providing the service has been advised of the possibility of such damages) resulting from:

(I) the use or inability to use the service,
(II) the cost of acquiring goods and services resulting from any goods, products, data, information or services purchased or obtained, or messages received or transactions entered into through or from the service;
(III) unauthorized access to, or loss, interference with, or alteration of your transmissions and/or data;
(IV) statements or conduct of any third party on or using the Service or providing services related to the operation of the Service;
(V) the actions or omissions of the company providing the service by virtue of the trust placed in the account information, as well as any changes thereof or notices received in that regard;
(VI) your failure to protect the confidentiality of passwords or access rights to account information;
(VII) the acts or omissions of third parties that use, integrate with the service or offer products;
(VIII) any advertising or purchase or use of any advertised product or service or other third-party products or services;
(IX) the cancellation of your account in accordance with the terms of service;
(X) the loss of your data as a result of voluntary or forced withdrawal from the service or (xi) any other matter related to the service.

Exclusions and limitations.

Nothing in these terms of service (including the limitation of liability clauses) is intended to exclude or limit any condition, warranty, right or liability which cannot be legally excluded or limited. Some jurisdictions do not allow the exclusion of certain warranties or conditions or the limitation or exclusion of liability for loss or damage caused by willful acts, negligence, breach of contract or breach of implied terms, or incidental or consequential damages. Accordingly, only those limitations of liability and other limitations that are lawful in your jurisdiction (if any) will apply to you and our liability will be limited to the maximum extent permitted by law.


This is another reason why it is important for You to ensure that Your Account Information is accurate, complete and up-to-date. By accepting this document, you expressly authorize us to provide you with notices by email.


Except in cases where these Terms specifically indicate the use of a different means or address of communication, any notice to the company providing the service must be delivered by email to:

- If your country of residence is Brazil: suporte@flowww.com.br
- If your country of residence is any other: support@flowww.es

This email address may be updated as part of any update to these Terms of Service. If you are unable to deliver notice by email, you may send notice to us at the following address:

If your country of residence is Brazil: FLOWww Brasil Tecnologia da Informação Ltda. Address at Address at Av. Ibirapuera, 2120 - Conj. 134 CEP 04.028-001 -Indianópolis, São Paulo, Brazil.

If your country of residence is any other: INTEGRA DIGITAL, SL. Calle Isaac Albéniz, 34, CP 46780, Oliva, Valencia, Spain.


You may not use the service or any Software except as permitted by the laws of the European Union and the laws of the jurisdiction from which You access the service, or in which any of our Software is used.


For any contentious issue or issue that concerns these general contracting conditions hosted on the website, Spanish legislation will apply, and failing that, the European legislation that is applicable to the matter in question. In any case, it will be mandatory that in the event of a conflict the parties first try to resolve the issue by mutual agreement, and if this is not possible, submitting, where appropriate, to the Courts and Tribunals of Valencia (Spain), renouncing any other forum that may arise. could be competent due to the subject matter or amount.

If any provision of these Terms of Service is found by a court of competent jurisdiction to be invalid, the parties nevertheless agree that the court should attempt to give effect to the parties' intentions as reflected in the provision, and that the other provisions of this contract remain in full force.


How does the Anti-Fraud Law affect the use of flowww?

According to document BOE-A-2021-11473, on October 11, 2021, Anti-Fraud Law 11/21 came into force, which aims to fight tax fraud. This law has, among other objectives, to prohibit the production, possession and use of computer programs and systems that allow the manipulation of accounting and management data, as well as falsifying company accounts.

Likewise, this law "establishes the obligation that the computer systems that support the accounting and business management processes comply with certain requirements that guarantee the integrity, conservation, accessibility, legibility, traceability and unalterability of the records."

In harmony with this law, flowww offers software designed to guarantee fiscal transparency and reflect each of the accounting records and transactions carried out in your business.

With this, floww avoids:
- Record income and collections with double accounting or Box B.
- Omit and interpolate the total or partial reflection of the annotation of the transactions carried out.
- Alter transactions and accounting records already made.
- Failure to comply with the specifications that guarantee the integrity, conservation, accessibility, legibility, traceability and unalterability of accounting records.
- The possibility of evading taxes, referring to both Corporate Tax and VAT.
- Sanctions, both for the producer of the computer system or program, and for the user.
With flowww, you won't have to worry about anything. Everything is recorded and reflected in the system to ensure compliance with the Anti-Fraud Law.



Let us know your Claim.

If you have any problems, we invite you to contact us, as well as if you have any questions related to the operation of the service, as we want to ensure that you have an excellent experience.

Initiation of a Formal Claim.

If you believe that we have not resolved your complaint and that you should take legal action, you agree that your complaint should be resolved through the processes set forth in these Terms. The service provider provides the service to you on the condition that you accept the dispute resolution clauses described below.

Therefore, if you initiate any type of litigation against the service provider in any other way, you will be in violation of these Terms and you agree that the service provider will have the right to have that action dismissed or terminated in any way and you agree reimburse us for the reasonable costs incurred in defending said litigation, which had been improperly initiated. You agree that, before initiating any formal procedure against the company providing the service, you will send a notice to our department complaints@flowww.net for consideration by our lawyers, and indicate that you are sending a “Notice of Claim” and your reasons for claim. .

Upon receipt of a Notice of Claim, both parties will attempt to resolve the dispute through informal negotiation within sixty (60) days from the date the Notice is sent. If the dispute remains unresolved, You or we may initiate formal proceedings in accordance with these Terms.

Except in cases where the dispute is being resolved through arbitration (as indicated below) You agree that any claim or controversy you may have against the company providing the service must be resolved exclusively through an arbitration. Court or Tribunal of Valencia (Spain). You agree to submit to the exclusive personal jurisdiction of the courts located in the Court or Tribunal of Valencia (Spain) (and, for the avoidance of doubt, You agree to the exclusion of the jurisdiction of any other court) for the purpose of litigating all such claims or disputes.


Mediation Agreement.

You expressly accept that any disputes that may arise as a result of contracting our services, you undertake to try to resolve them amicably in accordance with good faith, and if this is not possible, the parties will submit to mediation prior to initiating a procedure. judicial. The parties will choose the mediators or the mediation institution by mutual agreement. In case of lack of agreement, the mediation will be administered by the Mediation Center of the Illustrious Bar Association of Valencia (CMICAV), subject to the CMICAV rules that are in force on the date of submission of the mediation request.

Claims Prescribe.

You agree that regardless of any statute or law to the contrary or the applicable dispute resolution process, any claim or cause of action arising out of or related to the use of the service or otherwise must be filed within one (1) year after such claim or cause of action arises or you hereby agree that such claim or cause of action is forever barred.
The provisions of this section, entitled "Claims Are Barred," constitute a separate, written, legally binding contract between you and us.

- If you are a resident in Brazil, the company providing the service is:
FLOWww Brasil Tecnologia da Informação Ltda.
Address at Av. Ibirapuera, 2120 - Conj. 134 CEP 04.028-001 -Indianópolis. São Paulo, Brazil.
CNPJ 19.876.605/0001-79
Contact telephone number: 55 (11) 39584455
Email address: suporte@flowww.com.br

- If you are a resident in any other country, the company providing the service is:
Address: Calle Cirilo Amorós, number 14, CP 46004, Valencia, Spain.
CIF B97243299
Contact phone: 902999825
Email address: support@flowww.es



a) This contract contains the total agreement between the parties on the same subject and supersedes and replaces any previous agreement, verbal or written, reached by the parties.
b) Likewise, in the event of a contradiction between the conditions stipulated in this agreement and any other agreement previously signed between both parties, what is stipulated in this agreement will prevail.
c) Nothing stipulated in this agreement implies identity of parties, or that one is considered the agent of the other. Neither party will be liable for any statement, act or omission of the other party that is contrary to the foregoing.
d) Any modification of the content of this agreement will only be effective if it is made in writing and with the consent of both parties.
e) The failure of either party to assert any of its rights under this agreement shall not be deemed to constitute a waiver of such rights in the future.


This agreement is governed by its stipulations and, in matters not expressly regulated, by the rules of the current commercial code and other commercial and civil legislation of Spanish law.

The parties submit, for any disputes that may arise in relation to the same, to the jurisdiction of the Courts and Tribunals of the city indicated below, waiving any other jurisdiction that may apply to them.


Remember that it is important that you keep your data updated for correct communication and service provision.

These Terms constitute the entire agreement between you and the service provider and govern your use of this service. These Terms supersede any prior agreements or prior editions of these Terms for use of the Service.

Finally, the section headings in these Terms of Service are only for a better understanding of their content, and have no legal or contractual effect.
Last update: January 2024.

Text translated from https://www.flowww.es/terminos-servicio-condiciones-generales

Aviso legal y términos
y condiciones de uso

El presente aviso legal regula el uso y utilización del sitio web https://flowww.com.mx y nuestro software (en adelante y conjuntamente, la “Plataforma”) del que es titular Integra Digital, S.L. (en adelante “flowww”).

La navegación por la Plataforma te atribuye la condición de usuario (en adelante, el “Usuario”) del mismo y conlleva su aceptación plena y sin reservas de todas y cada una de las condiciones publicadas en este aviso legal (en adelante, el “Aviso Legal”), advirtiendo de que dichas condiciones podrán ser modificadas sin notificación previa por parte de flowww, por ello, recomendamos al Usuario leer su contenido atentamente cada vez que acceda a la Plataforma.

Te rogamos que leas atentamente su contenido antes de acceder y hacer uso de la información y de los servicios ofrecidos desde esta Plataforma. El Usuario, además, se obliga a hacer un uso correcto de la Plataforma de conformidad con las leyes, la buena fe, el orden público, los usos del tráfico y el presente Aviso Legal, y responderá frente a flowww o frente a terceros, de cualesquiera daños y perjuicios que pudieran causarse como consecuencia del incumplimiento de dicha obligación.

Cualquier utilización distinta a la autorizada está expresamente prohibida, pudiendo flowww denegar o retirar el acceso y su uso en cualquier momento.

Si no estás de acuerdo con los términos expuestos, por favor, no accedas, navegues o utilices la Plataforma.



flowww, en cumplimiento de la Ley 34/2002, de 11 de julio, de Servicios de la Sociedad de la Información y de Comercio Electrónico, te informa de que:

  • Denominación social: Integra Digital, S.L.
  • Nombre comercial: flowww
  • NIF: B97243299
  • Domicilio social: Calle Loreto - 2, 46701 Gandía - VALENCIA (ESPAÑA).
  • Registro mercantil: inscrita en el Registro Mercantil de Valencia en el Tomo 7266, Libro 4568, Folio 73, Sección 8, Hoja V-85276, Inscripción 1.



Para comunicarte con nosotros, ponemos a tu disposición diferentes medios de contacto, que detallamos a continuación:

  • Teléfono: + 902 999 825
  • Email: info@integradigital.com
  • Dirección postal en Calle Loreto - 2, 46701 Gandía - VALENCIA (ESPAÑA).

Todas las notificaciones y comunicaciones entre los Usuarios y flowww se considerarán eficaces, a todos los efectos, cuando se realicen a través de cualquier medio de los detallados anteriormente.



El acceso a la Plataforma es libre y gratuito. No obstante, flowww puede condicionar la utilización de algunos de los servicios ofrecidos a la previa facilitación de ciertos datos personales. Sin perjuicio de lo anterior, los servicios ofrecidos a través de la Plataforma serán de pago en aquellos casos en los que así de indique. En este sentido, para obtener el acceso al área restringida de la Plataforma será imprescindible haber facilitado tus datos personales a flowww, para que te remita un correo electrónico de confirmación, a través del cual podrás acceder y validar tus credenciales.

Todas las claves de acceso son de uso personal e intransferible, siendo el Usuario la única persona que podrá hacer uso del mismo. En consecuencia, serás el único responsable por todas las actividades realizadas con esas claves.

La clave de acceso no podrá cederse a terceros, ni siquiera con carácter temporal. Serás el único responsable de adoptar las medidas necesarias para llevar a cabo la custodia efectiva de estas claves, y el responsable de las acciones realizadas con las mismas.

Serás responsable de comunicar de forma inmediata a flowww la pérdida o sospecha de uso de las mismas sin tu consentimiento, así como de cualquier otro problema de seguridad.

El Usuario garantiza la autenticidad y actualidad de todos aquellos datos que comunique a flowww y será el único responsable de las manifestaciones falsas o inexactas que realice.



Como Usuario, te comprometes expresamente a hacer un uso adecuado de los contenidos y servicios de flowww y a no emplearlos para, entre otras acciones:

  • Difundir contenidos delictivos, violentos, pornográficos, racistas, xenófobos, ofensivos, de apología del terrorismo o, en general, contrarios a la ley o al orden público.
  • Introducir en la red virus informáticos o realizar actuaciones susceptibles de alterar, estropear, interrumpir o generar errores o daños en los documentos electrónicos, datos o sistemas físicos y lógicos de flowww o de terceras personas; así como obstaculizar el acceso de otros Usuarios a la Plataforma y a sus servicios mediante el consumo masivo de los recursos informáticos a través de los cuales flowww presta sus servicios.
  • Intentar acceder a las cuentas de correo electrónico de otros Usuarios o a áreas restringidas de los sistemas informáticos de flowww o de terceros y, en su caso, extraer información.
  • Vulnerar los derechos de propiedad intelectual o industrial, así como violar la confidencialidad de la información de flowww o de terceros.
  • Suplantar la identidad de cualquier otro Usuario.
  • Reproducir, copiar, distribuir, poner a disposición de, o cualquier otra forma de comunicación pública, transformar o modificar los contenidos, a menos que se cuente con la autorización del titular de los correspondientes derechos o ello resulte legalmente permitido.
  • Recabar datos con finalidad publicitaria y de remitir publicidad de cualquier clase y comunicaciones con fines de venta u otras de naturaleza comercial sin que medie su previa solicitud o consentimiento.



flowww dispone de las licencias correspondientes sobre los derechos de explotación de propiedad intelectual e industrial de la Plataforma, así como del contenido del mismo, incluyendo textos, fotografías, gráficos, imágenes, iconos, tecnología, software, así como su diseño gráfico, códigos fuente, cualquier información y contenido, así como los servicios disponibles a través del mismo. 

En ningún caso puede entenderse que por el acceso, navegación y utilización de la Plataforma serán cedidos al Usuario ninguno de los derechos de explotación sobre el mismo, ni implica una renuncia, transmisión, licencia o cesión total o parcial de los derechos. 

En definitiva, los Usuarios que accedan a esta Plataforma disponen de un derecho de uso, con el fin de puedan acceder forma adecuada a los contenidos y funcionalidades de la Plataforma. 

Asimismo, todas las marcas, nombres comerciales o signos distintivos de cualquier clase que aparecen en la Plataforma son propiedad de flowww, sin que pueda entenderse que el uso o acceso al mismo atribuya al Usuario derecho alguno sobre los mismos.

La distribución, modificación, copia, reproducción, transformación, cesión o comunicación pública de los contenidos y cualquier otro acto que no haya sido expresamente autorizado por el titular de los derechos de explotación quedan prohibidos.

Si el Usuario tuviera conocimiento de la existencia de algún contenido ilícito, ilegal, contrario a las leyes o que pudiera suponer una infracción de derechos de propiedad intelectual y/o industrial, deberá notificarlo inmediatamente a flowww a través de la dirección de correo electrónico info@integradigital.com para que ésta pueda proceder a la adopción de las medidas oportunas.



Enlaces a otras páginas web

flowww no controla los contenidos, las políticas de privacidad o las prácticas de los sitios web o plataformas de terceros ni asume responsabilidad alguna por éstos.

El Usuario reconoce y acepta que flowww no será responsable de la disponibilidad de los sitios web o recursos externos, y no suscribe ningún tipo de publicidad, productos u otros materiales ofrecidos a través dichos sitios web o recursos.

El Usuario reconoce y acepta que flowww no será responsable de las pérdidas o daños en que el Usuario pueda incurrir a consecuencia de la disponibilidad de los mencionados sitios web o recursos externos, o a consecuencia de la credibilidad que otorgue a la exhaustividad, precisión o existencia de cualquier tipo de publicidad, productos u otros materiales ofrecidos a través de dicho sitios web o recursos.

De otro lado, el Usuario que quiera introducir enlaces a flowww desde sus propios sitios web estará obligado a cumplir las condiciones siguientes:

  • El enlace únicamente vinculará con la página, no pudiendo reproducirla de ninguna forma.
  • De acuerdo con la normativa de aplicación, no podrán establecerse frames o marcos de cualquier tipo que rodeen el portal o permitan visualizarlo a través de direcciones de Internet distintas o conjuntamente con contenidos ajenos al mismo, de forma que produzca, o pueda producir, error o confusión en los Usuarios sobre la procedencia del servicio o sus contenidos, implique un acto de comparación o imitación desleal, sirva para aprovechar la reputación, marca y prestigio de flowww o se haga de cualquier otro modo que esté prohibido por la Ley.
  • Desde el sitio web que realice el enlace no podrá efectuarse ningún tipo de manifestación falsa o inexacta sobre flowww, sobre la calidad de sus servicios o sobre sus socios, empleados o clientes.
  • El remitente no podrá utilizar la marca o cualquier otro signo distintivo de flowww dentro de su sitio web, salvo en los casos autorizados por la ley o permitidos expresamente por flowww.
  • El sitio web que establezca el enlace deberá observar la legalidad vigente y no podrá disponer de o enlazar con contenidos ilícitos, nocivos, contrarios a la moral y a las buenas costumbres, que produzcan o puedan producir la falsa idea de que flowww respalda o apoya, las ideas, manifestaciones o actuaciones del remitente o que resulten inadecuados en relación con la actividad desarrollada por flowww, teniendo en cuenta los contenidos y la temática general del sitio web donde se establezca el enlace.
Enlaces al canal del prestador en otras plataformas y redes sociales:

flowww pone a disposición de los Usuarios medios de enlace que permiten a los Usuarios interactuar con plataformas y redes sociales pertenecientes y/o gestionadas por terceros (Facebook, Twitter, LinkedIn, Pinterest o Instagram. La inclusión de estos enlaces en la Plataforma tiene por único objeto facilitar a los Usuarios el acceso a dichos canales en las diferentes plataformas y redes sociales.

El establecimiento de estas aplicaciones no implica la existencia de relación alguna entre flowww y el titular, fabricante o distribuidor de la plataforma enlazada, como tampoco la aceptación y aprobación por parte de flowww de sus contenidos y/o servicios, siendo su titular, fabricante o distribuidor el único responsable de los mismos.

En ningún caso flowww comparte con Facebook, Twitter, LinkedIn, Pinterest o Instagram cualquier otra red social que se incorpore en el futuro ningún tipo de información privada sobre sus Usuarios, siendo su única finalidad la establecida en el presente Aviso Legal, así como en la Política de Privacidad de la Plataforma. En este sentido, toda la información que el propio Usuario desee proporcionar a estas plataformas será bajo su propia responsabilidad, no interviniendo flowww en dicho proceso.

La activación y uso de estas aplicaciones puede conllevar la identificación y autenticación del Usuario (login/contraseña) en las plataformas correspondientes, completamente externas a la Plataforma y fuera del control de flowww. Al acceder a dichas redes externas, el Usuario ingresa en un entorno no controlado por flowww, por lo que flowww no asumirá ninguna responsabilidad sobre la configuración de seguridad de dichos entornos.

Dado que flowww no tiene control alguno sobre el contenido alojado en dichos canales, el Usuario reconoce y acepta que flowww no asume responsabilidad alguna por el contenido ni por los servicios a los que el Usuario pueda acceder en dichas páginas, ni por cualquier contenido, productos, servicios, publicidad, ni cualquier otro material disponible en los mismos. Por tal motivo, el Usuario debe extremar la prudencia en la valoración y utilización de la información, contenidos y servicios existentes en los canales enlazados, y sobre la información propia o de terceros que quiera compartir en dichos canales.


Enlaces en otras páginas web con destino a flowww:

flowww no autoriza el establecimiento de un enlace a la Plataforma desde aquellas páginas que contengan materiales, información o contenidos ilícitos, ilegales, degradantes, obscenos y, en general, que contravengan las leyes, la moral o el orden público, o las normas sociales generalmente aceptadas.

En todo caso, los Usuarios podrán establecer enlaces en sus respectivas páginas web que dirijan a la Plataforma, siempre y cuando cumplan con las siguientes condiciones:

  • el enlace no podrá reproducir el contenido de la Plataforma o partes del mismo de ninguna forma.
  • no está permitido crear un browser ni un border environment sobre las secciones de la Plataforma, ni de ninguna otra forma podrá modificarse en la Plataforma.
  • no está permitido realizar manifestaciones o indicaciones falsas o inexactas o incorrectas sobre la Plataforma y/o, en particular, declarar o dar a entender que flowww ha autorizado el enlace o que ha supervisado o asumido de cualquier forma los contenidos o servicios ofrecidos o puestos a disposición en la página web en la que se establece dicho enlace.
  • la página web en la que se establezca el enlace a la Plataforma no contendrá informaciones o contenidos ilícitos, contrarios a la moral y buenas costumbres generalmente aceptadas y al orden público, así como tampoco contendrá contenidos contrarios a cualesquiera derechos de terceros, incluidos los derechos de propiedad intelectual e industrial y/o el derecho al honor, a la intimidad personal o familiar o a la propia imagen o de cualquier otro derecho, o contenidos contrarios a las normas reguladoras de la protección de datos de carácter personal.

flowww no tiene facultad ni medios humanos ni técnicos para conocer, controlar ni aprobar toda la información, contenidos, productos o servicios facilitados por otras páginas web que tengan establecidos enlaces con destino a la Plataforma. flowww no asume ningún tipo de responsabilidad por cualquier aspecto relativo a la página web que establece ese enlace con destino a la Plataforma, en concreto, a título enunciativo y no taxativo, sobre su funcionamiento, acceso, datos, información, archivos, calidad y fiabilidad de sus productos y servicios, sus propios enlaces y/o cualquiera de sus contenidos, en general. 



El contenido de la presente Plataforma es de carácter general y tiene una finalidad meramente informativa, sin que se garantice plenamente el acceso a todos los contenidos, ni su exhaustividad, corrección, vigencia o actualidad, ni su idoneidad o utilidad para un objetivo específico.

flowww excluye, hasta donde permite el ordenamiento jurídico, cualquier responsabilidad por los daños y perjuicios de toda naturaleza derivados de:

  • La imposibilidad de acceso a la Plataforma o la falta de veracidad, exactitud, exhaustividad y/o actualidad de los contenidos, así como la existencia de vicios y defectos de toda clase de los contenidos transmitidos, difundidos, almacenados, puestos a disposición, a los que se haya accedido a través de la Plataforma o de los servicios que se ofrecen.
  • La presencia de virus o de otros elementos en los contenidos que puedan producir alteraciones en los sistemas informáticos, documentos electrónicos o datos de los Usuarios.
  • El incumplimiento de las leyes, la buena fe, el orden público, los usos del tráfico y el presente Aviso Legal como consecuencia del uso incorrecto de la Plataforma.



flowww se reserva el derecho a suspender, modificar, restringir o interrumpir, ya sea temporal o permanentemente, el acceso, navegación, uso, alojamiento y/o descarga del contenido y/o uso de servicios de la Plataforma, con o sin previa notificación, sin que medie la posibilidad del Usuario de exigir indemnización alguna por esta causa.



De conformidad con la normativa vigente en materia de protección de datos, todos los datos de carácter personal facilitados durante la utilización de la Plataforma serán tratados de conformidad con los dispuesto en la https://www.flowww.es/politica-de-privacidad.



Las condiciones presentes se regirán por la legislación española vigente y, salvo que se establezca lo contrario en la normativa aplicable, cualquier conflicto se somete por las partes a los jueces y tribunales de la ciudad de Valencia.


Última actualización: enero 2024.

Página traducida de https://www.flowww.es/aviso-legal

Solicita una demostración personalizada de flowww

Contar con un ecosistema especializado tiene muchas ventajas.La mejor manera de entender lo que flowww puede hacer por tu negocio es programar una demostración en directo con uno de nuestros consultores.

¡Queremos ayudarte a impulsar la eficiencia, rentabilidad y crecimiento de tu negocio!

Reserva una sesión de consultoría

Conecta con un consultor especializado. Juntos revisaremos la estrategia, objetivos y desafíos de tu negocio para ofrecerte la mejor solución y ayudarte a crecer.

¡Elige cuándo quieres hablar con nosotros!
Marca el día y hora que mejor se adapta a tus necesidades