The digitization process of Dermasana with flowww
Dermasana is a laser hair removal business with 10 centres in Madrid, founded and run by Andrés de la Torre.
With over 10 years of experience, Dermasana has a very clear vision: to give the customer the highest quality at the lowest possible price. Under this premise and a successful strategy, it has become a leader in laser hair removal and a successful, growing company.
How flowww helps the company improve its operations, marketing, analytics and customer relations
Regarding his experience with flowww, Andrés said "I had known about flowww for a long time but it was during COVID lockdown when we decided to switch from our old crm to flowww". For them, the key was not to rest on their laurels and instead, take advantage of lockdown to improve many aspects of their business.
Online Schedule
These tools ensure smart appointment management and rigorous customer service that is both swift and personalized.
Booking appointments
Your customers request an appointment and buy their treatments online, from the branded app, your web site and social networks.
Online Booking Management
Dermasana customers can already confirm, re-schedule or cancel their appointments upon receiving the reminder.
Commission system
Dermasana has set up and automated an incentive system for its employees.
Statistics and Reporting
These give employees access to accurate data on the business' performance and let them carry out comprehensive real-time analytics
Marketing Automation
Thanks to this, employees can send personalized emails and push messages that fit the customer profile.
Online Schedule
These tools ensure smart appointment management and rigorous customer service that is both swift and personalized.
Booking appointments
Your customers request an appointment and buy their treatments online, from the branded app, your web site and social networks.
Online Booking Management
Dermasana customers can already confirm, re-schedule or cancel their appointments upon receiving the reminder.
Commission system
Dermasana has set up and automated an incentive system for its employees.
Statistics and Reporting
These give employees access to accurate data on the business' performance and let them carry out comprehensive real-time analytics
Marketing Automation
Thanks to this, employees can send personalized emails and push messages that fit the customer profile.
Drive business success with flowww
Make the leap! Request a personalized demo now and see how we help you elevate your business.